Quality Control: Ensuring Product Excellence

Quality inspection is essential for a smooth supply chain. Reach Rich ensures product quality and offers flexible payment terms for your ease.

Our Quality Guaranteed

Payment terms

Reach Rich offers a quality guarantee for products sourced through our Pro Plan and from our selected suppliers.

If our warehouse inspection identifies defective products, we will facilitate free replacements.

If you discover product defects within 15 days of receiving the goods and provide supporting evidence, we will offer a replacement or provide appropriate compensation.

General inspection

Whether you’re on our Pro or Basic plan, your goods are sent to our warehouse for a free general inspection. We follow Level II, AQL 2.5 standards, just like other inspection companies. For defective products, if you’re using our selected suppliers, we handle quality issues at no additional cost. If you’re using your own suppliers, we can assist in resolving issues, but logistics and travel fees may apply. For custom inspection solutions or a lower defect rate, please contact our agent for details on any additional fees.

Full inspection

To achieve a 0% defect rate, we recommend our full inspection service, where we identify and remove all defective products. Our standard rate is $5 per hour. Contact our agent to discuss your needs and receive a customized quote.